Business

Burnham brings forward ban on 'subscription traps' to ease cost of living

BBC Business · 2026-08-09

AI SUMMARY

• What happened: Prime Minister Andy Burnham announced an expedited ban on "subscription traps" and misleading pricing practices in retail, aiming to ease the cost of living for consumers. • Why it matters: The new regulations will simplify subscription cancellations and prevent deceptive pricing, potentially saving consumers around £400 million annually, or up to £170 per person. • What to watch next: The government will conduct a consultation this autumn to finalize the specifics of the regulations, with the Budget scheduled for October 28 potentially influencing further reforms.

**Burnham Accelerates Ban on Subscription Traps to Alleviate Cost of Living Pressures**

In a move aimed at easing the financial burden on families, Prime Minister Andy Burnham has announced the expedited implementation of regulations targeting "subscription traps" and misleading pricing practices in retail. These changes, initially proposed under former Prime Minister Sir Keir Starmer, are designed to provide consumers with clearer information and better protections in their purchasing decisions.

The new regulations will simplify the process for consumers wishing to cancel unwanted subscriptions. Companies will be required to offer clearer upfront information about subscription terms, provide regular reminders about ongoing contracts, and facilitate easier exits from these agreements. Burnham emphasized the importance of these measures, stating, "I'm determined to pull every single lever we can to provide people with some room to breathe on the cost of living."

These changes are expected to come into effect by January 2027, significantly earlier than the original timeline. The government estimates that these measures could save consumers around £400 million annually, translating to potential savings of up to £170 per person.

In addition to the subscription reforms, Burnham's government is also taking steps to eliminate deceptive pricing tactics in retail. This includes banning the practice of using "was" prices, which can mislead consumers into believing they are receiving a better deal than they actually are. Retailers will no longer be able to advertise inflated discounts or misleading recommended retail prices (RRPs) that do not reflect the true market value of products.

Consumer advocacy group Which? has welcomed these proposed changes, highlighting that many businesses, including well-known brands, have engaged in practices that mislead customers. Sue Davies, the head of consumer rights policy at Which?, urged the government to implement these new rules swiftly to protect consumers from deceptive practices.

However, the announcement has not been without criticism. Shadow Chancellor Mel Stride has dismissed the measures as "reheated," questioning why it has taken the Labour government so long to act on issues that have been prevalent for some time. Stride pointed to the Digital Markets, Competition and Consumer Act, which was passed under the previous Conservative government in 2024, as a framework that already addressed many of these concerns, including hidden fees and fake online reviews.

Burnham's latest initiative is part of a broader strategy to address the ongoing cost of living crisis in the UK. This follows other recent measures, such as a £2 cap on bus fares in England and a VAT reduction on household electricity bills. As Burnham embarks on a tour of the UK during Parliament's recess, he is expected to continue advocating for practical solutions to assist families struggling with rising living costs.

Looking ahead, Burnham may face pressure to introduce more substantial reforms during the upcoming Budget, scheduled for delivery by Chancellor John Healey on October 28. However, Healey has indicated a commitment to maintaining "strong fiscal discipline," which may limit the government's ability to implement extensive financial relief measures.

As the government prepares to roll out these new consumer protections, the focus remains on providing immediate relief to households grappling with the effects of inflation and rising costs. The upcoming consultation this autumn will be crucial in determining the specifics of how these regulations will be enforced and the timeline for their implementation.

Source: BBC Business
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