**CiC Earns Two Honours at 2026 Mercedes-Benz Annual Summit**
Cyprus Import Corporation Ltd (CiC) has achieved significant recognition on the international stage by securing two prestigious awards at the Mercedes-Benz General Distributors Annual Conference 2026. The event, held in Dublin from May 13 to 14, gathered representatives from over 45 countries, showcasing the best in the automotive industry.
CiC was awarded the titles of Best Retention Growth and Best Customer Services Business Performance. The Best Retention Growth award highlights the company's exceptional progress in customer retention within the aftersales sector, underscoring its success in building trust and loyalty among its clientele. Meanwhile, the Best Customer Services Business Performance award acknowledges CiC's outstanding achievements in delivering high-quality customer service, reflecting the effectiveness and consistency of its aftersales services.
The awards were presented to CiC's CEO, Alexis Anninos, and Aris Drousiotis, who represents the company’s Customer Services division. Their presence at the conference not only marked a significant moment for CiC but also for Cyprus as a whole. "This double distinction is a great honour for our company and reflects everyone’s collective effort at CiC," stated CEO Anninos, emphasizing the teamwork that contributed to this success.
The significance of these awards stems from the rigorous evaluation process conducted by one of Mercedes-Benz's key international institutions. Distributors are assessed based on various quality indicators, including business growth, customer retention, and the overall customer service experience. This recognition reaffirms CiC's strategic commitment to excellence and highlights the dedication of its employees in delivering services that align with the high standards of the global Mercedes-Benz network.
Cyprus Import Corporation Ltd has been the official distributor of Mercedes-Benz in Cyprus for over 70 years. The company prides itself on providing comprehensive sales and aftersales solutions, rooted in the principles of quality, reliability, and a customer-focused philosophy that is synonymous with the Mercedes-Benz brand worldwide.
The recognition at the annual summit not only celebrates CiC's past achievements but also sets a benchmark for future performance, as the company continues to strive for excellence in the automotive industry.