Business

Millions in UK could claim share of £3bn after Apple case given green light

BBC Business · 2026-06-22

AI SUMMARY

• What happened: A class action lawsuit against Apple has been approved to proceed to trial, potentially allowing 40 million UK iCloud customers to claim a share of a £3 billion settlement. • Why it matters: The lawsuit, initiated by consumer group Which?, alleges that Apple has engaged in anti-competitive practices by trapping users in its iCloud service, which could set a precedent for consumer rights and competition in the tech industry. • What to watch next: The trial is scheduled for October 2028, and consumers must opt out by October 8, 2026, if they do not wish to participate in the claim.

**Millions in UK Could Claim Share of £3bn After Apple Case Given Green Light**

A class action lawsuit that could potentially benefit millions of consumers in the UK has received approval to proceed to trial, centering on a £3 billion claim against technology giant Apple. The lawsuit, initiated by consumer advocacy group Which?, alleges that Apple has engaged in anti-competitive practices by effectively "trapping" users into its iCloud service.

According to Which?, approximately 40 million customers who utilized iCloud between November 2018 and June 2026 may be eligible to receive around £77 each if the lawsuit is successful. The claim targets individuals who were residing in the UK on June 8, 2026, and used the iCloud service during the specified time frame. Consumers who wish to opt out of the claim must do so by October 8, 2026, through Which?'s designated claim website.

The crux of the lawsuit revolves around allegations that Apple has made it difficult for users to switch to alternative cloud storage services. Which? contends that since 2015, Apple has effectively locked its users into its ecosystem, resulting in inflated prices for iCloud services. The consumer group filed the claim at the Competition Appeal Tribunal in November 2024, asserting that Apple's practices have harmed consumers financially.

Anabel Hoult, the chief executive of Which?, expressed optimism about the tribunal's decision to allow the case to move forward. "This should send a strong message to any other companies using anti-competitive tactics," she stated. Hoult emphasized the importance of holding powerful companies accountable and ensuring that consumers receive the compensation they deserve.

Apple has responded to the allegations by asserting that the claims are unfounded. The company maintains that customers are not obligated to use iCloud, as there are various alternative storage options available. Apple has indicated its intention to appeal the tribunal's decision, reinforcing its stance that its practices are not anti-competitive.

The iCloud service offers users a limited amount of free storage, after which they are encouraged to purchase additional space. Pricing for iCloud ranges from £0.99 per month for 50GB to £54.99 per month for 12TB. Apple has stated that its decision to restrict access to rival storage services is rooted in security concerns, although this limitation also results in iCloud offering more features compared to non-Apple alternatives.

As the case is expected to be heard in October 2028, consumers who used iCloud during the specified period must remain vigilant about their opt-out options. Those who began using iCloud after June 8, 2026, will not be included in the claim.

The outcome of this lawsuit could have significant implications not only for Apple but also for consumer rights and competition within the technology sector. As the legal proceedings unfold, many will be watching closely to see how the case develops and what it may mean for the future of cloud services and consumer protection in the UK.

Source: BBC Business
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