Business

Mobile payments on the rise but cash decline slows

BBC Business · 2026-08-18

AI SUMMARY

• What happened: A new report from UK Finance reveals that two-thirds of UK adults are now registered with mobile payment services, indicating a significant shift towards digital payments, particularly among younger consumers. • Why it matters: This trend highlights the growing reliance on mobile payments over cash and traditional card transactions, with implications for the future of the economy and the need to ensure access to cash for those who still depend on it. • What to watch next: Monitor how the adoption of mobile payments continues to evolve, particularly among different age demographics, and observe any policy changes regarding cash access as its usage declines.

**Mobile Payments Surge While Cash Usage Declines at a Slower Pace**

Recent data from UK Finance reveals a significant shift in consumer payment preferences in the United Kingdom, with an increasing number of individuals opting for mobile payment solutions over traditional cash and card transactions. The annual report indicates that approximately two-thirds of adults in the UK were registered with at least one mobile payment service last year, marking a notable rise in the adoption of digital wallets.

The trend towards mobile payments has accelerated since the introduction of Apple Pay in the UK a decade ago. Consumers are increasingly utilizing their smartphones and smartwatches to make payments, often using contactless technology that allows for quick transactions without the need to enter a PIN. The report highlights that 90% of mobile wallet users have their debit cards set as the default payment method, underscoring the convenience of using phones for everyday purchases.

Demographic analysis shows that mobile payment usage is particularly prevalent among younger consumers. Over 80% of individuals aged 16 to 34 regularly use mobile payment options, compared to just 22% of those over 65. This generational divide suggests that as technology becomes more integrated into daily life, younger demographics are leading the charge towards a predominantly digital economy.

Adrian Buckle, head of research at UK Finance, commented on the findings, stating, "Our latest data show that the UK is now a predominantly digital economy when it comes to making and receiving payments." The report further reveals that debit cards, including those linked to mobile devices, accounted for 54% of all payments made in 2025, with contactless payments comprising 39% of transactions.

Despite the rise of mobile payments, cash remains a relevant payment method, albeit with a declining trend. The report indicates that cash was used in 3.9 billion transactions last year, representing 8% of all payments. While this figure is expected to decrease to 4% by 2035, UK Finance forecasts that cash will not vanish entirely. The report suggests that cash will continue to hold value for many consumers, particularly those on lower incomes who rely on it for budgeting purposes.

Nick Quin, from Link, the organization managing the UK's ATM network, noted that while cash withdrawals are declining across the country, millions of individuals still depend on cash for their daily transactions. He emphasized the importance of maintaining access to cash for those who need it, stating, "People on lower incomes rely more heavily or entirely on cash to budget, which is why our job is to protect access to cash for as long as people need it."

The report also touches on the decline of cheques, which now account for only 0.2% of payments made in the UK, a significant drop from previous years. Cheques were initially slated for phasing out by 2018, but industry pushback led to a change in plans. Nevertheless, their usage has dwindled, with only 77 million cheques written last year.

In conclusion, while mobile payments are on the rise and shaping the future of transactions in the UK, cash is expected to maintain its presence in the economy, albeit in a diminished capacity. The ongoing transition towards digital payments highlights the need for a balanced approach that accommodates various consumer preferences, ensuring that all individuals, regardless of their financial situation, have access to the payment methods that best suit their needs.

Source: BBC Business
RELATED NEWS

More Stories

All News
Business

The critical tech staying safe by going underground

• What happened: EarthGrid successfully tested a rock-melting tunnel-boring machine (TBR) in California, capable of creating tunnels through granite using super...

Business

'Banned over a pair of £2 sandals': Why some sellers are complaining about Vinted

• What happened: Several Vinted users, including Emma Neil and Matthew Connor, have reported being permanently banned from the platform for allegedly selling co...

Business

Meta hooked children on Facebook and Instagram, court hears

• What happened: A court in Oakland, California, began hearing a major lawsuit against Meta, where it is accused of intentionally hooking children on Facebook a...

Business

American Airlines to bring back TV screens on US flights

• What happened: American Airlines announced it will reinstate seatback television screens across its domestic fleet, reversing a 2017 policy that removed them ...

Business

Disney and ABC sue Trump's media regulator to stop early licence renewal

• What happened: Disney and ABC sue Trump's media regulator to stop early licence renewal Image source, Getty ImagesByBrandon DrenonPublished5 minutes agoD...

Business

Global borrowing costs hit fresh highs

• What happened: Global borrowing costs hit fresh highs Image source, Getty ImagesByMichael RaceBusiness reporter, Reporting fromNew YorkPublished15 minutes ago...