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Nicosia municipality to end paper invoices from January 2027

Cyprus Mail · 2026-07-01

AI SUMMARY

• What happened: Nicosia municipality announced it will stop issuing paper invoices starting January 1, 2027, transitioning to a fully electronic billing system for all municipal charges. • Why it matters: This change is part of the municipality's environmental policy aimed at reducing paper usage and modernizing municipal services, aligning with global trends towards digitalization and sustainability. • What to watch next: Residents are encouraged to register their contact details via a QR code on their final paper invoices for 2026, and the municipality will provide support and information as the transition date approaches.

**Nicosia Municipality to Transition to Electronic Invoices by 2027**

Nicosia, Cyprus – The municipality of Nicosia has announced a significant shift in its billing practices, revealing plans to discontinue the issuance of paper invoices starting January 1, 2027. This transition to a fully electronic communication system for all municipal bills and charges is part of a broader environmental initiative aimed at modernizing municipal services.

The decision was made public on Wednesday, with officials emphasizing the environmental benefits of reducing paper usage. The municipality's move aligns with global trends towards digitalization and sustainability, reflecting a commitment to reducing its carbon footprint and promoting eco-friendly practices.

As part of this transition, residents in the municipal districts of Nicosia, Engomi, and Ayios Dhometios have already received their final paper invoices for rubbish collection fees for the year 2026. These invoices will be the last of their kind, marking the end of an era for traditional billing methods in the capital.

To facilitate the shift to electronic invoicing, residents are encouraged to utilize a QR code included on their 2026 invoices. This QR code allows them to register their contact details for each property, ensuring they continue to receive important updates and notices from the municipality. It is important to note that each invoice and fee category will have a unique QR code, necessitating separate registrations for each type of charge.

For the year 2026, residents can make payments through various channels. Online payments can be processed via the municipality's official website, providing a convenient option for those who prefer to handle their transactions digitally. Additionally, payments can be made in person at designated citizen service offices and the central municipal treasury. While card payments are accepted at service offices, cash transactions will only be processed at the central treasury.

In conjunction with the new billing system, the municipality has outlined the procedure for residents wishing to submit objections regarding discount criteria. To do so, residents must include supporting documents and submit their objections either in person at municipal offices or via email. Objection forms are readily available on the municipality’s website, with a submission deadline set for July 31, 2026. Officials have stressed that any late or incomplete submissions will not be considered, underscoring the importance of adhering to the established timelines.

Furthermore, the municipality has reminded residents that payment deadlines are clearly indicated on each invoice. Failure to meet these deadlines will result in a 10 percent surcharge on late payments, as stipulated by existing legislation. This policy aims to encourage timely payments and ensure the smooth operation of municipal services.

The transition to electronic invoicing is expected to enhance efficiency and convenience for residents while contributing to the municipality's environmental goals. As Nicosia prepares for this significant change, officials are hopeful that the community will embrace the new system and participate actively in the registration process.

This initiative marks a pivotal moment in the municipality's efforts to modernize its services and engage with residents in a more sustainable manner. As the deadline for the transition approaches, the municipality is committed to providing support and information to ensure a smooth shift to electronic billing for all residents.

Source: Cyprus Mail
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