**Technical Issues Disrupt Customs Duty Payments in Cyprus**
A technical malfunction at the Customs Department has led to significant disruptions in the collection of customs duties, affecting the release of goods for businesses and the public. The department has implemented fallback procedures to manage the situation while efforts are underway to restore the system.
The Customs Department announced that, due to the ongoing technical issues, the normal process for customs duty payments has been interrupted. As a result, businesses and individuals are advised to utilize alternative payment methods until the system is fully operational again.
Payments can currently be made in cash or by cheque, with a receipt issued upon completion of the transaction. This receipt will allow for the immediate release of goods held at customs. For payments made via bank transfer or credit card, the accounts department will provide a stamped receipt, which must be presented to collect goods.
In light of the disruption, the Customs Department has urged businesses or their representatives to contact customs headquarters at the designated phone number, 22601708, for specific instructions on how to proceed with the release of their goods during this period.
The department has expressed its apologies for the inconvenience caused by this technical issue and has reassured the public that they are working diligently to resolve the problem as quickly as possible.
As the situation develops, businesses are encouraged to stay informed about any updates from the Customs Department regarding the restoration of the normal payment system.