Business

Three things you can do to stop EU border checks at the airport costing you

BBC Business · 2026-07-05

AI SUMMARY

• What happened: UK travelers heading to Europe this summer may face delays due to the EU's new Entry/Exit System (EES), which requires fingerprint and photo registration at border checks. • Why it matters: These delays can lead to missed flights and additional costs for new tickets, as airlines are not obligated to rebook without charges and travel insurance typically does not cover such incidents. • What to watch next: Travelers should prepare by arriving early, signing up for alerts from airlines, and reviewing their travel insurance policies to mitigate potential issues related to the EES.

**Three Tips to Navigate EU Border Checks and Avoid Extra Costs This Summer**

As summer travel approaches, UK holidaymakers heading to Europe should brace themselves for potential delays caused by the European Union's new border control system, known as the Entry/Exit System (EES). This system requires travelers to register their fingerprints and take a photo when scanning their passports, which has led to longer wait times at airports. In some cases, these delays have resulted in passengers missing their flights and incurring additional costs for new tickets.

To help travelers avoid these pitfalls, experts recommend three key strategies:

**1. Arrive Early – But Not Too Early**

One of the most effective ways to mitigate the risk of missing a flight due to EES-related delays is to allow ample time for check-in and the registration process. The UK boss of budget airline Wizz Air suggests that travelers arrive at European airports at least three hours before their scheduled departure. This advice is echoed by other airlines, including Jet2 and Ryanair, although the recommended arrival time may vary depending on the airport.

For those traveling via Eurostar, the company advises passengers to follow the arrival times indicated on their tickets, as these already account for the EES procedures. Conversely, at the Port of Dover, where technical issues have hindered the implementation of the new system, travelers are encouraged to arrive no more than two hours prior to their ferry departure to prevent unnecessary congestion.

**Top Tip:** Always check the arrival time recommendations provided by your airline, ferry, or rail company, and factor in your travel time from home to the departure point.

**2. Sign Up for Alerts**

Staying informed about current waiting times and any changes to your travel schedule is crucial. Many airlines and travel providers offer alerts to keep passengers updated on significant delays or other important information. The Civil Aviation Authority emphasizes the importance of checking directly with your airline before heading to the airport to ensure you have enough time for security checks and to reach your departure gate.

Most airlines provide mobile applications that can be downloaded in advance for real-time updates. It is also advisable to ensure that you are signed up for text alerts and that any emails from your airline do not end up in your junk folder.

**Top Tip:** Download relevant apps before your trip and familiarize yourself with where to find alerts.

**3. Read Your Paperwork**

Travelers should be aware that if they miss their flight due to delays from the EES, airlines are not obligated to rebook them without an additional charge. Furthermore, travel insurance policies typically do not cover costs associated with missed flights due to EES-related queues. The Association of British Insurers notes that such delays are considered routine processes, making it unlikely that travelers will be compensated for new flights, hotels, or other expenses incurred as a result.

For example, Anne Robinson and her son Jack missed their flight home from Rome after being stuck in a 90-minute queue, ultimately having to pay £250 for a replacement flight. Travel insurance expert Anna-Marie Duthie highlights that while there may be a slight chance of claiming under missed departure or delay coverage, immigration or border delays are often excluded from coverage.

**Top Tip:** Thoroughly review your travel documents and consider discussing coverage options with your insurer before your trip.

As the EU's new border control system rolls out, being proactive and prepared can significantly reduce the risk of delays and unexpected expenses. By arriving early, staying informed, and understanding your travel insurance coverage, UK travelers can enjoy a smoother journey to their summer destinations.

Source: BBC Business
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