World

Ticketmaster says Knicks fans won't be locked out of game after last-minute panic

BBC World · 2026-06-13

AI SUMMARY

• What happened: Ticketmaster reassured New York Knicks fans that their tickets for Game 5 of the NBA Finals will remain valid, despite previous concerns about cancellations for those living more than 150 miles from the venue. • Why it matters: The situation caused significant panic among fans, prompting responses from public figures, including New York Governor Kathy Hochul and Attorney General Letitia James, highlighting the importance of fan access to major sporting events. • What to watch next: Fans will be closely monitoring the game on Saturday at the Frost Bank Center in San Antonio, as well as any further developments regarding ticket policies for future games.

**Ticketmaster Reassures Knicks Fans Amid Last-Minute Ticket Purchase Concerns for NBA Finals**

In a bid to alleviate concerns among New York Knicks fans, Ticketmaster has confirmed that those holding tickets for Saturday's Game 5 of the NBA Finals will not be locked out of the event, despite previous restrictions that had caused widespread panic. The game, which will take place at the Frost Bank Center in San Antonio, Texas, sees the Knicks facing off against the San Antonio Spurs.

The confusion arose when Ticketmaster issued a notice indicating that ticket purchases made by individuals residing more than 150 miles (241 kilometers) from the arena would be canceled and refunded without prior notice. This policy, aimed at ensuring local fans have a better chance of attending significant games, has been in effect since the NBA playoffs commenced in April.

Following reports from various media outlets, including TMZ, regarding the potential cancellation of tickets, many Knicks fans expressed their frustration and concern over the possibility of being barred from attending the highly anticipated game. New York Governor Kathy Hochul took to social media to voice her discontent, stating, "Knicks fans finally get within one game of a championship and their reward is having their tickets canceled?"

In response to the growing outrage, Ticketmaster quickly clarified its position. A spokesperson assured fans that no tickets purchased through its platform "have or will be canceled." They emphasized that anyone who has secured a ticket can be confident it is authentic and will grant them access to the game.

The Spurs organization also weighed in on the situation, explaining that individuals whose billing ZIP codes fall outside the designated area would not be able to complete a ticket purchase under the existing restrictions. However, they reiterated that previously purchased tickets would remain valid and not be revoked.

As tensions escalated, New York Attorney General Letitia James joined the conversation, urging the Spurs to lift the policy and allow Knicks fans, as well as any other ticket buyers, to attend the game. Following Ticketmaster's reassurance, James expressed relief, stating, "I'm glad our Knicks fans will be able to attend the game tonight in San Antonio. Go Knicks!"

Additionally, a representative from Madison Square Garden Sports Corp, the parent company of the Knicks, confirmed that they had received assurance from Spurs ownership that no tickets held by Knicks fans would be canceled. This confirmation further alleviated fears and reassured fans that they would be able to enjoy the game.

Ticketmaster noted that geographic restrictions on ticket sales are a common practice among sports teams, particularly for high-demand events, to prioritize local fans. These restrictions are typically based on the billing address associated with the credit card used for the purchase.

As the game approaches, Knicks fans can now breathe a sigh of relief, knowing that their tickets will be honored, allowing them to support their team in what could be a pivotal moment in the NBA Finals.

Source: BBC World
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