Wildberries Stops Compensating Sellers for Products Damaged in Airstrikes

July 1, 2026 Moskva News Agency Russia’s largest online retailer, Wildberries, has updated its vendor partnership agreement to remove its financial liability for goods lost or damaged during missile strikes, drone attacks and civil unrest. Starting Tuesday, July 7, Wildberries will not be required to compensate sellers under force majeure circumstances resulting from artillery, drone and missile strikes, as well as political protests, labor strikes and riots. According to the exiled broadcaster TV Rain, previous versions of the vendor agreement did not define force majeure circumstances in such detail. The policy shift follows a Ukrainian drone attack on Moscow last month that ignited a major oil refinery. That same day, Wildberries evacuated one of its Moscow-region warehouses after eyewitness videos surfaced showing smoke billowing from the building following a suspected drone strike. Wildberries has not said what caused the smoke. In a separate corporate policy change also taking effect next week, the retailer will raise merchant commission fees by 10% to 20% across several product categories and operational models. “The current economic situation, particularly the significant rise in fuel prices and the resulting increase in logistics costs, directly affects operational expenses,” Wildberries said in a statement. Read more about: Wildberries , Retail , Business Sign up for our free weekly newsletter Our weekly newsletter contains a hand-picked selection of news, features, analysis and more from The Moscow Times. You will receive it in your mailbox every Friday. Never miss the latest news from Russia. Preview Subscribers agree to the Privacy Policy We sent a confirmation to your email. Please confirm your subscription. A Message from The Moscow Times: Dear readers, We are facing unprecedented challenges. Russia's Prosecutor General's Office has designated The Moscow Times as an "undesirable" organization, criminalizing our work and putting our staff at risk of prosecution. This follows our earlier unjust labeling as a "foreign agent." These actions are direct attempts to silence independent journalism in Russia. The authorities claim our work "discredits the decisions of the Russian leadership." We see things differently: we strive to provide accurate, unbiased reporting on Russia. We, the journalists of The Moscow Times, refuse to be silenced. But to continue our work, we need your help. Your support, no matter how small, makes a world of difference. If you can, please support us monthly starting from just $2. It's quick to set up, and every contribution makes a significant impact. By supporting The Moscow Times, you're defending open, independent journalism in the face of repression. Thank you for standing with us. Once Monthly Annual Continue Not ready to support today? Remind me later. × Remind me next month Remind me Thank you! Your reminder is set. We will send you one reminder email a month from now. For details on the personal data we collect and how it is used, please see our Privacy Policy. Read more VkusVill Closed Hundreds of Stores in 2025 A company spokesperson said the closures were part of an optimization strategy as VkusVill shifts its focus toward online delivery. 1 Min read Moscow Court Awards Russia’s Wealthiest Woman Ex-Husband’s Stake in Online Retailer Tatiana Kim divorced her ex-husband Vladislav Bakalchuk after a surprise merger with outdoor advertising firm Russ Group last summer. 1 Min read IKEA Sells Last Remaining Warehouse in Russia The IKEA distribution center’s value is estimated at between $163 million and $183.5 million, industry experts said. 2 Min read Wildberries CEO Changes Surname Amid Feud With Estranged Husband Tatyana Bakalchuk said her surname "from today is once again Kim," adding that "the best choice is to always remain yourself." 2 Min read